Certifications & Commitments

Our commitments are not just marketing promises. They are everyday, verifiable practices we have been following for over 20 years.

What you can expect from us

Besides certification, three tangible commitments guide the way we work with our clients.

Quality & processes

The quality of a translation does not depend solely on the skills of the translator. It relies on the organisational framework that underpins it: careful selection of linguists by specialist field, translation memories ensuring consistent terminology over time, and proofreading stages incorporated into every project.

We don’t entrust your content to any Tom, Dick or Harry. Every translator in our network is selected on the basis of their industry experience and assessed on their initial work before joining our teams.

Delivery times & reliability

Meeting deadlines is something we take for granted at Orkera. This fundamental requirement has been integrated into our operations from the very outset.

We plan each project in accordance with its specific requirements in terms of volume, complexity, languages involved and translator availability. If a contingency arises, you will be notified immediately without having to wait until the scheduled delivery date.

Privacy & GDPR

Your content is always your content. We only use it for the purposes of the project and we only share it with the people directly involved in the project.

If required by your company or organisation, we set up non-disclosure agreements with the translators working on your projects. Your data is hosted on our own servers in Europe, in accordance with the GDPR.

What are your language projects?

Let’s work together to develop your multilingual strategy

Certified quality. Not just a claim

We have been ISO 9001 certified since 2006. This means that every project follows documented and controlled processes, from translator selection through proofreading and quality control to handling client feedback.

ISO 9001 certification isn’t just a label we bandy around to reassure our clients. It is the framework in which we operate on a daily basis, regularly audited by an independent body. Certification encourages us to continually improve our practices rather than just resting on our laurels.